Paxar Printer 9462 User Manual

Q U I C K R E F E R E N C E  
This Quick Reference contains supply loading information and general care and  
maintenance procedures for the Monarch® Pathfinder® Ultra® Platinum 6039™  
printer. For more detailed information, refer to the Operator’s Handbook  
available on our Web site (www.paxar.com).  
Information in this document supercedes information in previous versions.  
Check our Web site for the latest documentation and release information.  
G e t t i n g S t a r t e d  
1. Review the printer safety information in the Regulatory Compliance  
document provided with your printer.  
2. Charge the main battery. Use either the Monarch® 9462™ or 9465™ battery  
charger. Refer to the documentation with those chargers for more  
information.  
Important:  
You must charge the main battery when you receive the printer,  
even if you do not use it right away. Refer to the Operator’s  
Handbook for important battery safety information.  
3. Insert the main battery into the printer.  
4. Attach the safety strap found in the documentation package.  
5. Load supplies in the printer.  
6. Turn on the printer and wait 30 seconds for the desktop to load.  
Your System Administrator must have already loaded an application in the  
printer before you can use it.  
Monarch®, Pathfinder® Ultra®, 6039, 9462, and 9465 are trademarks of Paxar Americas, Inc.  
Paxar® is a trademark of Paxar Corporation.  
Avery Dennison® is a trademark of Avery Dennison Corporation.  
TC6039QR Rev. AE 1/08  
©2005 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp.  
All Rights Reserved.  
 
C h a n g i n g t h e M a i n B a t t e r y  
Always take the main battery out of the printer when storing the printer and  
connect the Battery Backup Power.  
1. Turn the printer over and press the button on the battery compartment door  
(at the bottom of the printer’s handle) and slide it open.  
Battery  
Compartment  
Door  
Button  
2. Turn the printer upright, holding your palm beneath the open battery  
compartment. Hit the printer on your hand and catch the battery as it slides  
out.  
Main  
Battery  
3. Insert a new battery into the compartment (connector end first).  
4. Slide the compartment door shut until it clicks into place.  
C h a r g i n g t h e B a c k u p B a t t e r y  
The internal backup battery is a 3.6-volt lithium-ion battery that maintains the  
printer’s system settings. The backup battery maintains its charge through the  
main battery or the Battery Backup Power. When fully charged, the backup  
battery provides seven days of power. To keep the battery fully charged,  
connect the Backup Battery Power whenever you remove the main battery.  
3
 
Note:  
If the printer does not have a main battery or is  
not connected to the Battery Backup Power, it  
loses its charge and the printer’s system  
settings.  
5. Remove the main battery from the battery  
compartment.  
6. Connect the Battery Backup Power as shown.  
L o a d i n g S u p p l i e s  
1. Turn on the printer.  
2. Press the latch buttons and open the supply cover.  
Supply  
Cover  
Latch Buttons  
3. Pull back the supply lock tab.  
4. Open the spring-loaded supply holder. Spread the supply holder tabs apart  
with one hand so it adjusts to the size of your supply roll. You can set it at  
1.2”, 1.5”, and 2.0”.  
Supply Holder  
5. Press the supply lock tab down to lock the supply holder in place.  
4
 
6. Place a roll of supply in the supply holder so it unrolls from the bottom.  
7. Load the supplies for the printing mode you want: Peel or Non-Peel.  
Loading for Non-Peel Mode  
1. Feed the supply under the applicator roller and over the label deflector.  
Applicator Roller  
Label  
Deflector  
2. Close the supply cover.  
3. Select Load Supply from the printer icon menu, choose your supply type,  
and then select Calibrate.  
Loading for Peel Mode  
1. Peel and discard the first four inches of labels from the backing paper.  
2. Hold the printer upright and gently press down on the label deflector.  
It may be stiff.  
Label Deflector  
5
 
3. Feed all four inches of the backing paper over the peel bar and under the  
applicator roller and the label deflector.  
Applicator Roller  
Peel Bar  
4. Push the label deflector up until it snaps into place.  
5. Partially close the cover to the first position.  
6. Pull the backing paper over the guide roller, down to the pinch and feed  
rollers.  
Guide Roller  
(behind supply)  
Feed Roller  
(behind Pinch Roller)  
Pinch Roller  
7. Hold the backing paper edge between the feed and pinch rollers and press  
the trigger.  
8. Close the cover completely.  
9. Select Load Supply from the printer icon menu, choose your supply type,  
and then select Calibrate.  
R e m o v i n g S u p p l i e s i n P e e l M o d e  
Tear the backing paper just above the pinch roller.  
Open the supply cover completely.  
Spread the supply holder tabs apart and remove the supply roll.  
Carefully pull out the supply backing paper still in place between the pinch  
and feed rollers.  
6
 
C h a n g i n g t h e D i s p l a y S e t t i n g s  
To change the backlight, sound (beep) and other standard Windows options,  
from the Start Menu select Settings, Control Panel.  
U s i n g t h e K e y p a d  
The printer’s keypad appears below.  
Key(s)  
Enter  
Tab  
Description  
Accepts data or a menu selection.  
Tabs to the next tab stop or the next field. Pressing Fct + Tab  
backspaces a tab stop or returns to the previous field.  
Performs an application-defined function when pressed with a  
single-digit number.  
Fct  
Esc  
Exits the current screen or application.  
Alpha  
Enters upper case or lower-case alphabetic mode.  
Right  
Moves the cursor to the right in a menu.  
Arrow  
Pressing Fct + right arrow scrolls the cursor down in a menu.  
Left  
Arrow  
Moves the cursor to the left in a menu.  
Pressing Fct + left arrow scrolls the cursor up in a menu.  
Backspaces in Alpha mode.  
On/Off  
Turns the printer on and off.  
Numeric/  
Displays a numeric digit or letter.  
Alphabetic See “Entering Special Characters/Symbols” for more information.  
7
 
Entering Data  
Entering data using the keypad is similar to entering data on a cell phone.  
There are three data entry modes:  
Normal (Numeric) mode Default. Press the key to display what appears  
on the face of the key (numbers).  
Lower-Case Alphabetic mode – Press Alpha once to display lower-case  
letters. Press the key several times until you see the letter you need. For  
example, to select lower-case c, press Alpha once and 2 three times.  
Upper-Case Alphabetic mode – Press Alpha twice to display upper-letters.  
Press the key several times until you see the letter you need. For example,  
to select upper-case C, press Alpha twice and 2 three times.  
Entering Special Characters/Symbols  
The table shows how to enter special characters and symbols when in Lower-  
case and Upper-case Alpha Mode.  
Press  
Key  
Lower-case Alpha Mode  
Press Alpha Once  
Upper-case Alpha Mode  
Press Alpha Twice  
1
0
<space> : < ( ‘  
. - + / *  
<space> ; > ) “  
. = @ % $  
C l e a n i n g t h e P r i n t e r  
Do not use sharp objects to clean the printer. Do not use household cleaners  
to clean the printer. Use isopropyl alcohol on the interior areas only (except  
where specified), never on the exterior.  
Cleaning the Printhead  
1. Turn off the printer.  
2. Open the supply cover and remove the supplies.  
3. Check the supply holder for adhesive buildup and clean  
it if necessary.  
4. Ground yourself by touching a metal object other than  
the printer. Grounding prevents electrostatic  
discharge, which may damage the printer.  
5. Clean the printhead area of all adhesive and label  
particles using a Monarch Cleaning Pen (#114226) or a soft cloth moistened  
with isopropyl alcohol. Allow the printer to dry before reloading supplies.  
8
 
Cleaning the Pinch and Feed Rollers  
1. Turn off the printer and open the supply cover.  
2. Remove the supplies.  
3. Turn the platen roller with your fingers and run a dry, lint-free cloth across  
the pinch and feed rollers as they turn. Make sure the rollers are clean all  
the way around. If that does not work, use a cloth dampened slightly with  
distilled water.  
4. Clean any adhesive buildup you see as the rollers turn.  
5. Reload the supplies after the printer dries.  
Cleaning the Black Mark Sensor  
1. Turn off the printer and open the supply cover.  
2. Remove the supplies  
3. Clean the black mark sensor with a dry cotton  
Black  
Mark  
Sensor  
swab.  
4. Reload the supplies and close the supply  
cover.  
Cleaning the On-Demand Sensor  
1. Turn off the printer and open the supply cover.  
2. Remove the supplies.  
3. Open the label deflector.  
4. Clean the on-demand sensor with a soft cloth  
On-  
Demand  
Sensor  
moistened with distilled water.  
5. Reload the supplies and close the label  
deflector and supply cover.  
Cleaning the Platen Roller  
Clean the platen roller when you see significant  
adhesive build-up or when a label is wrapped  
around the platen roller.  
1. Turn off the printer and open the supply  
Platen  
Roller  
cover.  
2. Remove the supplies. See “Removing  
Supplies” in Chapter 3 for more information.  
3. Hold the printer upright and gently press  
down on the label deflector. It may be stiff.  
9
 
4. Use a dry, soft-bristle brush, such as a toothbrush, to clean the platen roller.  
5. Turn the platen roller with your finger and then continue cleaning.  
6. Reload the supplies, close the label deflector and supply cover.  
If the brush does not remove all the adhesive, moisten a cotton swab with  
isopropyl alcohol and run the cotton swab across the platen roller. Turn the  
platen roller with your finger to make sure it is clean all the way around. After  
cleaning, feed several inches of supply through without printing to remove any  
remaining isopropyl alcohol.  
Cleaning the Scanner Flex Cable  
Occasionally, adhesive buildup appears on the  
scanner flex cable, as shown below. To clean the  
Adhesive  
Buildup  
cable:  
1. Turn off the printer and open the supply cover.  
Scanner  
2. Inspect the scanner flex cable. At any place  
that adhesive buildup appears, clean the cable  
with 99% isopropyl alcohol and a cotton swab.  
Flex Cable  
3. Close the supply cover.  
Cleaning the Scanner Window and Display Screen  
1. Moisten a soft cloth with distilled water.  
2. Wipe the window and the display screen until they are clean.  
Clearing Supply Jams  
1. Turn off the printer.  
2. Open the supply cover completely.  
3. Open the label deflector.  
4. Remove the supplies.  
5. Carefully remove any jammed supply and close the deflector.  
Do not pull the jammed supply out through the front of the label deflector.  
Do not use sharp objects to remove jammed supplies.  
6. Remove the extra supply between the pinch and feed rollers and clean any  
adhesive buildup.  
7. Reload the supplies and close the label deflector.  
10  
 
T r o u b l e s h o o t i n g  
This section lists some common problems and their solutions.  
Problem  
Solution  
Printer does not print.  
Switch to a fully-charged battery.  
Load the supply correctly.  
Clean the printhead.  
Printer does not feed.  
Switch to a fully-charged battery.  
Close the supply cover completely.  
Load the supply correctly.  
Check the platen roller for jammed labels.  
Print has voids or is too  
light.  
Load the supply correctly / Check for damage.  
Close the supply cover completely.  
Switch to a fully-charged battery.  
Clean the printhead.  
Printer partially prints  
and fails to respond to  
the keypad or trigger.  
Re-load the supply or load new supplies.  
Clear any supply jams.  
Clean the printhead.  
Switch to a fully-charged battery.  
Scanner will not scan a  
bar code.  
Alter the scan angle and distance.  
Clean the scanner window or move to a more  
dimly lit area.  
Scan a bar code you have previously scanned  
correctly.  
Check bar code for voids.  
Run a scan test.  
Display does not turn on.  
Switch batteries/Make sure power is on.  
Printer and display locks  
up.  
Push your stylus into the tiny hole under the  
left side of keypad and soft reset the printer.  
11  
 
Error Codes  
Following are some common error codes you may receive. See your System  
Administrator if you receive any codes not listed here.  
Code(s)  
Description  
004 – 005  
Supply size is incorrect. Reload the correct supplies.  
Communication error. See your System Administrator.  
267 – 271  
410 – 413  
703 – 704  
750  
Load supplies or make sure they are loaded correctly.  
Printhead is overheated. Turn off the printer to let it cool.  
Check the supplies to see if they are loaded correctly.  
The printer is out of supplies. Load supplies.  
751 – 753  
756  
757  
The calibrated supply length differs by plus or minus .25  
inches from the format. Load supplies.  
758  
Check supply. Either the supply is not seen, or the on-  
demand sensor is broken (purchase optional). Check for a  
label jam. Clear the supply path or reload supplies.  
The printer does not recalibrate after this error.  
762  
Low battery. Recharge the battery.  
763  
Waiting to dispense label. Press Enter.  
768  
Printhead error. See your System Administrator.  
Turn off the printer. Wait two seconds and turn it back on.  
System error. See your System Administrator.  
System error. See your System Administrator.  
790 – 791  
904 – 911  
SYSTEM  
ERROR  
VECTOR ##  
12  
 

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